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1. Services Offered: Our mobile phlebotomy business provides blood drawing services at the convenience of the client's chosen location.
2. Appointment Scheduling: Clients must schedule appointments in advance through our website, mobile app, or by phone. Same-day appointments are subject to availability.
3. Cancellation Policy: Clients must cancel or reschedule appointments at least 24 hours in advance. Failure to do so may result in a cancellation fee.
4. Payment:Payment is due at the time of service. We accept cash, credit/debit cards, and electronic payments. Prices are disclosed at the time of booking and may vary based on services rendered.
5. Privacy: We adhere to strict confidentiality protocols to protect client privacy. Personal information and medical records are handled in accordance with HIPAA regulations.
6. Safety: Our phlebotomists are trained professionals who follow strict safety protocols to ensure a sterile and hygienic environment during blood collection procedures.
7. Client Responsibilities: Clients are responsible for providing accurate information regarding their health history and any medications they are currently taking. It is important to follow any pre-test instructions provided by our staff.
8. Minors: A legal guardian must accompany minors during blood collection procedures. Consent forms must be signed by a parent or legal guardian.
9. Insurance: We do not directly bill insurance companies. Clients are responsible for submitting claims to their insurance provider for reimbursement.
10. Liability: While every effort is made to minimize discomfort and risks associated with blood collection, clients acknowledge that there may be inherent risks. Our business and staff are not liable for any adverse reactions or complications that may arise during or after the procedure.
11. Feedback: We welcome feedback from our clients to continually improve our services. Clients can share their experiences and suggestions via email or through our website.
12. Modification of Terms: These terms and conditions are subject to change without prior notice. Clients are encouraged to review them periodically for updates.
By scheduling an appointment with our mobile phlebotomy business, clients agree to adhere to these terms and conditions.
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